Get in Touch With Us
Questions about our crypto casino reviews, a correction to flag, or feedback on how we can serve US players better — this page explains how to reach us and what happens when you do.
How to Contact Us
Email is the best way to get a response from the right person. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During high-volume periods it may take a little longer, but we follow up on every message.
A brief summary of your reason for writing at the top of your message helps us route it quickly and means you get a more useful reply, faster.
What You Can Write to Us About
We hear from readers for a variety of reasons. The most common ones are listed below — none of them are unwelcome.
- Accuracy and corrections — If you have spotted something that looks out of date, factually wrong, or misleading in our reviews of sites like LuckyRollers, BetPanda, or any other casino we cover, please tell us. We take accuracy seriously and review flagged content promptly.
- General questions about crypto gambling — Not sure how on-chain deposits work, what a wagering requirement means in practice, or how our editorial ratings are produced? Ask us directly and we will do our best to help.
- Content suggestions — If there is a topic, coin, game type, or casino you would like us to cover that we have not yet addressed, we genuinely want to hear it. Reader input shapes what we research next.
- Partnership and commercial enquiries — If you represent a crypto casino or related service and want to explore how we might work together, introduce yourself and describe what you have in mind. We review all enquiries, though we do not guarantee a commercial arrangement in return.
- Responsible gambling concerns — If you or someone you know is struggling with gambling-related harm, please mention it in your message and we will point you toward appropriate support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24/7. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-licensed operators, so external support is especially important for players using those sites.
What We Do Not Handle by Email
We are an independent comparison and review site — we do not operate any casino, process deposits or withdrawals, or have access to player accounts on any of the sites we cover. If you have a dispute with a specific casino, a withdrawal issue, or an account problem, you will need to contact that operator's support team directly. We cannot intervene on your behalf with third-party sites.
Our Editorial Standards
Bitcoin Casinos researches and reviews offshore crypto casinos available to US players. Our rankings reflect editorial assessment — factors like supported cryptocurrencies, payout speed, bonus terms, game variety, licensing status, and KYC requirements. Commission relationships with listed casinos do not determine rank order or review conclusions. If you believe our coverage of a particular site is unfair or inaccurate, we will look at it.
We are also transparent about the legal landscape. Crypto casinos serving US players are almost always licensed offshore — in jurisdictions such as Curaçao or Anjouan — and operate in a grey area under US law. No federal framework legalises online casino gaming broadly, and state rules vary significantly. Our content reflects that honestly. If you feel a page on this site misrepresents the legal or regulatory position, flag it and we will review it.
For context on how we assess and rank the sites we feature, or to explore our full list of reviewed casinos, you may find our best non-GamStop casinos guide useful as a companion read.
A Note on Response Times
Every message is read by a real person. We do not use automated replies as a first response. Our standard turnaround is two working days, though complex or technical queries may take a little longer. We appreciate patience and will always follow up.
Thank you for taking the time to reach out. Honest reader feedback — whether it is a correction, a question, or a suggestion — is one of the most useful things for a site like this, and we mean it when we say we want to hear from you.
Bitcoin Casinos is intended for adults aged 18 or older (21 or older where that is the applicable state minimum). Gambling carries real financial risk. Crypto price volatility adds an additional layer of risk beyond the games themselves — the value of coins held or won can fall as well as rise. If gambling is causing you or someone you know harm, contact the National Problem Gambling Helpline at 1-800-GAMBLER. For tax or legal questions relating to crypto gambling, consult a qualified professional — nothing on this site constitutes legal or tax advice.